We value your privacy
Layla Grayce is committed not only to bringing you the finest products, but also to keeping your personal and confidential information just that – personal and confidential. No personal information is required for you to browse our web site, only when you place an order. We use the information you provide to process and ship orders and contact you if necessary. You may choose to sign up for our mailing list, but rest assured that we will never share or sell your information with any third parties.

Security Policy
We have taken every measure to ensure that online shopping at Layla Grayce is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. Once you enter the Checkout process (when you are ready to purchase the items you have put into your shopping cart), your connection to our server becomes secure. To confirm this, look at the bottom part of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https." If for some reason you do not see these cues please contact us directly to place your order.

About Cookies and JavaScript
"Cookies" are small amounts of data that are stored on your computer. They find their way to your browser via a Web server. They sound friendly and helpful because they are. They flag information about your activity on our Web site which helps us improve our site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers, or other highly confidential information. Our web site also requires that JavaScript is enabled on your browser. Our servers use JavaScript to provide a more interactive shopping experience. Enabling this coding language on your browser will not affect performance, nor will it collect or store any of your personal information.

Personal information collected
Whenever you shop with Layla Grayce, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also keep records of your specific product purchases and transactions with us. We use this information to process your purchase transactions, to send you marketing and promotional materials by e-mail, and to help us improve our online product assortments and services. You always have the option to opt out of mailings and we never share or sell any of our customer ’s information.

Online account registration
Make your online shopping faster and easier by registering at Layla Grayce. Your billing and shipping information is securely stored with us so you won’t need to enter it every time you place an order. You will also be able to login to your account to check the status of your orders and your order history, as well as create a gift registry that you can pass on to friends and family. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password.

Opt out procedures
We send promotional emails to you only if you have asked to receive them. Each time you receive an e-mail from us, you will be given the opportunity to "opt-out" or stop receiving them. Simply follow the unsubscribe link at the bottom of the email or contact us to remove your name from our mailing list.

Protecting children
We want to take special care to protect the safety and privacy of our children. Our Layla Grayce web site is not intended for use by, nor do we knowingly collect personal information from children under the age of 13. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

Links to other sites
We like to share information about other hip and stylish websites that we think our customers may be interested in. Layla Grayce is not responsible for these sites, so if you choose to check out their offerings and services, we suggest that you carefully review their individual Privacy Policies.

Policy changes
Efforts to bring new services, ideas, and partners to benefit our customers may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site. Once posted, the new policy will go into effect immediately replacing any previously stated policy. Our policy was last updated in August 2005.

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Contact Us

Your feedback
We’d love to hear your thoughts, comments and suggestions. Maybe you’ve found something irresistible you want to share with us or want to see on our web site. Please contact us via email or call our customer service number. We look forward to hearing from you!

Layla Grayce
145 N. Sierra Madre Blvd., Suite 9
Pasadena, CA 91107
Phone: (626) 356-2133
Fax: (626) 356-2179
Email: shop@laylagrayce.com

Supplier inquiries
For further information on any of our suppliers, artisans or craftsmen including applicable warranty information please email us.

Report technical issues
For any problems with our website please contact our webmaster at: webmaster@laylagrayce.com.